Effective Date: August 20, 2025
1. Introduction
Privacy isn’t just an obligation – protecting your data is important to our team, so you can feel comfortable using the app in the way that best makes sense for you.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (collectively, the “Service”).
2. Information We Collect
2.1 Information You Provide to Us
When you use Comb-Whoa, we may collect the following types of information:
- Account Information: When you create an account, we collect your email address and password (which is stored in encrypted form), or authentication information if you choose to sign in with Google.
- Profile Information: You may choose to provide name, photo, preferences and other details to personalize your experience.
- Push Notifications: If you enable push notifications, we store your subscription endpoint and encryption keys.
2.2 Information Collected Automatically
When you use our Service, we may automatically collect:
- Device Information: non-identifying information about your mobile device or computer such as device type, operating system, and browser type. This helps us fix bugs and decide how to prioritize new features for different platforms.
- Usage Data: Information about how you use the Service, such as times you log in/log out, screens you visit, and actions you take. We use this data exclusively for fixing bugs and informing feature development.
2.3 Calendar Integration
If you choose to integrate with Google Calendar or other external calendar services:
- We do not modify your external calendar data.
2.4 Analytics and Monitoring
We use analytics and monitoring services to improve the Service:
- Web Analytics: Our marketing site and app collect page paths, session identifiers, device type, browser, and approximate geographic location (country, region, city) for usage analysis.
2.5 Cookies and Similar Technologies
We use cookies and similar technologies for:
- Analytics: On a user-anonymous level
- Authentication: Session cookies to keep you signed in.
- Preferences: Local storage and cookies for settings such as sidebar state.
3. Data Security
We protect your data using industry-standard measures:
- Encryption in Transit: All data is transmitted over TLS/HTTPS.
- Strict Access Controls: Our personnel have access only to the information necessary to perform their duties.
However, no method of electronic transmission or storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
4. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve the Service.
- Respond to comments, questions, and requests and provide customer service.
- Communicate with you about the Service, including updates and notifications.
- Generate anonymized, aggregated data for service improvement purposes.
5. How We Share Your Information
5.1 Sharing With Others
- In future, Comb-Whoa may allow for friending other accounts and conversations within the app. No such functionality currently exists and any updates in regards to this usage will notify you via email and/or a prominent notice on our website.
5.2 Service Providers
We share information with only third-party vendors who need access to information to perform services on our behalf.
All service providers are contractually obligated to use your information only for providing services to us and in accordance with this Privacy Policy.
5.3 Legal Requirements
We may disclose your information if required by law, regulation, or legal process. We never share data with any government agency without being legally compelled to do so, and will take all feasible steps to resist such orders through legal processes.
5.4 Business Transfers
In the event of a merger, acquisition, or sale of all or a portion of our assets, user information may be transferred as part of the transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your information.
6. Data Retention
We retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Analytics and usage data may be retained for product improvement and reporting purposes. You can request deletion of your personal data at any time.
You can request deletion of your account and associated data at any time through our application or by contacting our support team.
7. Your Rights and Choices
7.1 Account Information
You can review and update your account information at any time by logging into your account. You can also request deactivation/deletion of your account by emailing info@comb-whoa.com. You may also request a copy of all your retained data by emailing info@comb-whoa.com. We will respond within 30 days.
7.2 Push Notifications
You can opt out of receiving push notifications by changing your notification settings in your device settings or within our application.
8. Children’s Privacy
Comb-whoa includes parental permission forms at sign-up for minors, and requires these for users under 18. Accounts for users under 12 must be created by the parent using their contact and personal info. If we learn we have collected or received personal information from a child under 18 without verification of parental consent, we will delete that information.
9. International Data Hosting and Transfers
Comb-Whoa hosts stored data on US hosting service Bluehost . Your data is protected.
Your information may be transferred through computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top of this page. You are advised to review this Privacy Policy periodically for any changes.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us by email at:
info@comb-whoa.com
Thank you for trusting Comb-Whoa with your personal information.